MOFIA Mobiles · Chennai · BRD v1.0

End-to-end ERP Workflow

Every step of the MOFIA platform for used devices (mobiles, tablets, MacBooks, smartwatches) and new accessories: purchase, KYC, QC, pricing, multi-channel stock, store and online sales, ERP sync, loyalty and after-sale. Tap the small "details" button on any card to see its full list of functions, or use Expand all. Click a card to trace what feeds it and what it leads to.

100%
Click any card to highlight its connections. Scroll the diagram sideways on smaller screens.

Business rules the system enforces

IMEI is the legal key

Both IMEIs unique, 15 digits with Luhn check, blacklist flag blocks sale. Each IMEI links to Aadhaar KYC, bill, store and date for police queries.

Only Pass moves on

Fail goes to Fail Hold (parts, repair, return to vendor, scrap). Pending goes to technical review. Both re-enter QC with full history.

No video, no price

A used device cannot reach Pricing until its condition video is uploaded against the barcode and IMEI.

Stock locks on payment, not cart

Online: lock on gateway success. Store: token booking with alerts at 24h and 48h, then auto-release.

20-minute buffer

Purchases and buybacks show "submitted" instantly, then commit to the core database after 20 minutes for edits and fraud checks.

90-day hard stop

Ageing colours run Green, Sky Blue, Yellow, Orange, Red. At 90+ days normal sale is blocked and the Inventory Manager is alerted.

Discount by role

Staff up to 5%, Store Manager 6-15% with PIN, Admin 16-100%. Every override is logged with margin loss.

EOD report is locked

Expected cash = Opening float + Cash sales - Live expenses. Variance is flagged and the report cannot be edited after submission.